Following the recent statements from both the Transport Secretary, Grant Shapps, & our Supreme Leader, Prime Minister Boris Johnson, confirming that we are past the peak of the virus & detailing a roadmap of actions to bring us out of lockdown I have made the decision to start taking new bookings again from early June 2020.
To see my availability & book an appointment visit my online scheduler at www.propelbikes.co.uk/bookings
I will obviously be following government advice on safe methods of work & shall be practising social distancing measures at all collections & drop offs. I shall be discussing these with all clients when confirming collections & drop offs on the phone.
Customers who I had to postpone when I put Propel Bikes on pause have already been contacted (or will be shortly). I am very grateful to all customers who have purchased vouchers during the lockdown for use later, & I will be contacting these people to make arrangements to get them booked in at their convenience. The same applies to people who made contact & requested to be placed on my waiting list. If I missed anyone, I apologise, I have been quite distracted..... say no more!
I imagine, much like many of the one person, owner-operated business' in the rest of the country, this re-starting of Propel Bikes is going to be a gradual & conditional effort whilst I get used to the new challenges that are presented to both my professional & family life. I refuse to compromise on quality of service or safety for my customers & my family & hope that people can bear with me if getting this right takes a little longer than they have been used to experiencing from Propel in the past.
Whilst writing this update I feel it is a good time to outline the service Propel Bikes offers & how it operates for any new customers who are reading this.
- Propel Bikes offers fixed price, collect & return bicycle servicing.
- Services start from Silver @ £59, Gold @ £89 & Platinum @ £150 (full details on website).
- Minimum call out is £59.
- Collect & return is free within 10 mile radius of my workshop in Newick.
- Customers are NOT able to drop-off or collect their bicycles.
I hope this clarifies where Propel Bikes is at the moment & look forward to seeing many of your bikes in the workshop soon!